Onboard Survey: Exploratory Analysis [PART 2]

Building on the previous post, I’m addressing these open-ended questions:

Note: As with the previous post, I downloaded the data at n = 181 responses. As of this writing there are 203 responses, so these results aren’t comprehensive, but there’s enough to begin seeing patterns.

Here are the open-ended questions I focus on for this post:

  1. What has been painful about using DeFi apps or what has or is an obstacle in your way to using a DeFi app?
  2. Tell us about one positive or unexpected outcome you had from using a DeFi app?
  3. What DeFi app are you most interested in using?
  4. What is your DeFi endgame?

What has been painful about using DeFi apps or what has or is an obstacle in your way to using a DeFi app?

Pain Points (descending order)

  • High Gas Fees / managing gas: (65)
  • Confusing, intimidating UX / UI: (26)
  • Complexity / Complicated txn / Learning curve / Education/ Difficult Jargon: (24)
  • Fear, Uncertainty & Risk (exploits, security, liquidation, smart contract risk, rug, slippage, token mechanics ): (20)
  • Clearer explanations for DeFi products / need better docs: (17)
  • Fear impermanent loss (IL) / Calculating Impermanent loss: (13)
  • Tracking Yield / understanding APY, profitability: (5)
  • Trial & error expensive (need sandbox): (3)
  • Setting up metamask / using with ledger: (3)
  • Distinguish legit vs phishing sites: (2)
  • Txn wait time: (2)
  • How Ethereum Txns work: (2)

Single mention pain points:

  • DeFi apps buggy:
  • Depositing funds to DeFi apps:
  • Price volatility:
  • Accessing less known tokens:
  • Confirming correct address:
  • Forgetting keys:
  • Gauging project’s legitimacy:
  • Keeping track of dApps
  • L2 sucks:
  • Tax implications:
  • Wallet compatibility

Tell us about one positive or unexpected outcome you had from using a DeFi app?

Positive / Unexpected Outcomes (descending order):

  • Airdrop (i.e., Uniswap) / access lesser known tokens: 52
  • Yield Farming / Earn Yields: 17
  • Learning about projects / DeFi / Finance / more DeFi apps / Understanding terms / jargon: 13
  • Getting involved in Projects /Excited for DeFi / part of DeFi community: 13
  • Passive income / Possibilities and future returns & Financial control: 12
  • Ease of setting up account / use: 11
  • Gas fees / cost of txns: 4
  • Ease of single signing in with wallet: 4
  • DEXs are good / No KYC: 3
  • Stablecoin / interest rates: 2
  • Learning about impermanent loss: 2
  • Learning about liquidation: 2
  • Haven’t lost money yet / it didn’t break: 2
  • Discover Bankless: 2

**Single mentions positive / unexpected Outcomes **:

  • Forgetting LP positions (finding by chance later)
  • Quick swaps data visualization
  • Learn about specific projects (i.e., Pancakeswap fun, Sushiswap user friendly, Uniswap easy, Alchemic, Zapper & BAL, Loopring zero fees on L2, Ampleforth, Yearn > figuring out strategies solo)
  • Free NFTs
  • 0% APY
  • Using Polygon to get a feel for DeFi:
  • Lido easy to use
  • Opportunity cost ‘divergent loss’
  • Good product history
  • Got returned ETH after sent to wrong address
  • Bought dip

What DeFi app are you most interested in using?

DeFi Apps Interested in Using (descending order):

  • alchemix / alcx 37
  • uni / uniswap / uniswap(v3) 37
  • aave 31
  • sushi / sushiswap 11
  • zapper / zapperfi 9
  • polygon 8
  • curve 6
  • L2 (5)
  • yearn 5
  • dydx 5
  • liquity 5
  • aleth 4
  • zerion 4
  • staking 4
  • pancake 3
  • alpha homora 2
  • quickswap 2
  • arbitrum 2
  • compound 2
  • sovryn 2
  • argent 2
  • 1inch 2
  • matcha 1
  • aztec 1
  • rocket / rocketpool 2
  • tornado 1
  • thorchain 1
  • loopring 1
  • balancer 1
  • link 1
  • maker 1
  • cream 1
  • solana 1

What is your DeFi endgame?

Themes (descending order):

  • Passive income staking / earn yields / APY: 48
  • Bankless / get rid of savings acct / control finances from decentralized protocols: 30
  • Financial Independence / retire early / self-sustaining / self-sovereignty: 24
  • Increase crypto / portfolio holdings / accumulate ETH/BTC: (20)
  • Work in crypto / a DAO / Participate in governance: 7
  • Become DeFi native / detach TradFi / accept payment thru DeFi / off fiat: 7
  • No end game: 6
  • Never sell / hodl / borrow againt my crypto for liquidity: 5
  • Lambo / Buy house / car / pay student loans: 3
  • Help family/friends invest: 3
  • Build dApps / something community needs: 3
  • Fair wealt distribution: 2
  • Funding / Investing in DAOs / DeFi companies: 2
  • Hedge inflation: 2
  • Staking on Rocket Pool: 2

End game (single mentions):

  • Ownership virtual games
  • Prevent impermanent loss
  • Be part of the future
  • Matic platform
  • Revolving line of credit increasing
  • Quit job
  • Buy house with no mortgage
  • Generational wealth
  • Zapper
  • DeFi on wearables

NOTES

Analysis Summary

  1. What is your age group? [Google Form]
  2. What country do you reside in? [Google Form]
  3. When did you first acquire a crypto currency (bitcoin, ethereum, etc.)? [Google Form]
  4. What wallet(s) are you using now? Check as many as applicable. Check none if you don’t have one. [Google Form]
  5. If you have used a wallet, what was your first wallet and why did you choose that one? [Text Analytics]
  6. What has been painful about using wallets or what has been or is an obstacle in your way to using a wallet? [Manual Coding Qualitative Themes]
  7. When did you first use a DeFi app (AAVE, Uniswap, etc.)? [Google Form]
  8. If you have used a DeFi app, what was your first app and why did you choose that one? [Text Analytics]
  9. What has been painful about using DeFi apps or what has or is an obstacle in your way to using a DeFi app? [Manual Coding Qualitative Themes]
  10. Tell us about one positive or unexpected outcome you had from using a DeFi app? [Manual Coding Qualitative Themes]
  11. What DeFi app are you most interested in using? [Text Analytics & Manual Coding Qualitative Themes]
  12. What is your DeFi endgame? [Manual Coding Qualitative Themes]
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